Service & support

Payment

Bank transfer When choosing to pay by bank transfer you will receive after placing the order confirmation with our bank details herein. The total amount of your order can be paid within 7 days to our bank account stating your order number. Please note that your order will be sent only when the payment is credited to our account. Cash by mail Pay your ord… Read more »

Shipment and returns

We ship out orders on monday and thursday at 13:00. Within the Netherlands you'll received the order the next day, outside of the Netherlands usually takes 4-5 businessdays Small products are shipped in bubble plastic envelope and are delivered in the mailbox. Larger products, such as growkits are sent as parcel and delivered to the door by package delivery… Read more »

Privacy policy

SmartCommerce respects the privacy of all users of its site and ensures that the personal information you give us will be treated confidentially. We use your information to conduct the orders as quickly and easily as possible. For the rest, we will use this information only with your permission. SmartCommerce will not sell your personal information and will … Read more »

Terms and conditions

Be aware: the following text is translated from Dutch. In case of conflicts based on faulty translation the original Dutch version wil be used as leading. Content: Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3 - Applicability Article 4 - The offer Article 5 - The agreement Article 6 - Right Article 7 - Costs in … Read more »

Contact information

For questions or comments use the contact form below. For questions about and order please supply your order number.

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